How Do I Cancel My Membership/Trial?

In order to successfully cancel your Factory Mastermind Membership Trial, you must submit a ticket to our support team prior to your BILLING DATE + TIME.


If you fail to send in a support ticket before you are billed, you do not qualify for a refund. 


The same rule applies for your monthly Factory Mastermind membership. You must send in a support ticket prior to your BILLING DATE + TIME in order to qualify for a refund. 


If you cancel your account after your billing date and request a refund, your request will be denied. 


This is 100% in line with our cancellation policy that you clicked and agreed to prior to purchasing the Factory Mastermind.



Have more questions? Submit a request


Please sign in to leave a comment.